Selecting Your AC Replacement Company: Key Traits to Watch For

When it’s time to replace your air conditioner, ensuring your new investment pays off is crucial. Given that air conditioners are significant purchases, selecting top-notch cooling equipment and a premier air conditioner replacement company is important. The performance and longevity of even the most advanced, energy-efficient air conditioners depend heavily on professional installation. A properly installed A/C system can provide more than ten years of hassle-free operation. This article is designed to assist you in finding the perfect HVAC installation company.

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Guidelines for Selecting a Good Air Conditioner Replacement Company

Adhere to the following strategies to ensure your air conditioner is installed correctly and efficiently. These steps will guide you to a company that can guarantee a durable, energy-efficient, and effectively functioning unit. This will lead to numerous benefits, including extended longevity of your air conditioner, optimized energy usage, improved airflow, enhanced indoor air quality, and an overall increase in home comfort.

checklist depicting how to choose an ac replacement company

1. Verify Professional HVAC Licensing

Investing in quality service is a priority for most homeowners. A key marker of a contractor’s expertise is their professional HVAC license. This license to operate is granted by the state only after contractors pass thorough screening processes, ensuring their competence and reliability. Always request to see their license or ask for the license number to verify their legitimacy. Additionally, inquire about their insurance coverage. This step is essential for your protection, safeguarding you against unforeseen incidents during the installation process.

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2. Check for NATE Or Other Industry Certifications

Inquire whether the technicians and installers hold NATE (North American Technician Excellence) certification or equivalent. For example, the NATE certification is unique and highly regarded in the HVAC industry. It assesses the technician’s expertise in critical areas like safety protocols and electrical circuitry. Industry-certified professionals must undertake ongoing training every two years to retain their certification, ensuring their knowledge remains current. Given the rapid advancement of technology in this field, continuous education is essential for maintaining high service standards.

3. Evaluate HVAC Contractor Reviews

Research online reviews for local HVAC contractors to understand their service quality. While their social media pages might offer some feedback, neutral websites typically provide more balanced and unbiased reviews. Exercise caution with extremely positive or negative reviews without specific details supporting their claims. Additionally, consider seeking personal recommendations from friends, colleagues, and neighbors regarding their experiences with HVAC contractors they’ve used for air conditioner installation.

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4. Request References

Contact your top HVAC contractor candidates and request client references. Reputable contractors should readily provide a list of satisfied customers willing to discuss their service experiences. Engage with these references to gain insights into the contractors’ working methods and the quality of service you can anticipate. Gathering this information early on is beneficial to avoid unexpected issues later in the process.

5. Request In-Home Visits

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While phone discussions provide some information, they might not fully capture the specifics of your needs. Professional HVAC contractors typically recommend a complimentary in-home visit. This allows them to personally assess your air conditioning system and respond to your queries more accurately. Such visits also enable them to offer a well-informed estimate for the proposed work, ensuring a clearer understanding for both parties.

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6. Reputation of the HVAC Company

Contractors who deliver consistently high-quality work tend to gain respect and recognition within their community. These reputable HVAC companies are often the first to be recommended for repair, maintenance, or installation services. Generally, contractors with a long-standing presence in the area have established the best reputations. Their sustained operation is a testament to their effective business management and the ongoing trust they receive from their clientele.

7. Providing Written Air Conditioner Installation Estimates

in-home air conditioner installation estimate

Ensure that your AC contractor presents their estimate in a written format, complete with detailed information. A written estimate allows you to review and understand the breakdown of costs thoroughly. This clarity is crucial for comparing estimates from various cooling contractors, aiding your decision-making process. Additionally, having the estimate in writing offers protection against unexpected price changes, ensuring transparency and accountability in the pricing structure.

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8. Performing HVAC Scientific Load Calculation

It’s important not to base the size of your replacement air conditioner solely on the dimensions of the existing unit, as it might be incorrectly sized for your home. A reputable heating and cooling contractor should conduct a thorough scientific or HVAC load calculation to ensure the appropriate size. This process considers various factors impacting home cooling. Be cautious of contractors who rely on general rules of thumb for sizing, as this approach may fail to deliver the efficiency and comfort you expect from your new air conditioner.

9. Select Factory-Authorized Contractors

Air conditioner manufacturers often endorse outstanding contractors through specific programs, evaluating them on various criteria such as company history, insurance verification, customer satisfaction surveys, and training proficiency. Contractors meeting these stringent standards can install the manufacturer’s systems. If you’re interested in a particular brand, seek their recommended local contractor. Opting for a factory-authorized contractor can offer additional benefits, like extended warranties and satisfaction guarantees.

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10. Evaluate HVAC Solutions Provided

Create a list of aspects you wish to improve based on your experiences with your old air conditioner. Consider issues like excessive noise, frequent leaks, breakdowns, or inadequate cooling. Discuss these concerns with the HVAC technician and pay attention to their proposed solutions. Their responses will provide you with valuable insights into their expertise, experience, and customer empathy based on how effectively they address and resolve these specific issues.


While it might be tempting to choose the lowest bidder, such a decision could lead to higher costs in the long run due to substandard installation. Steer clear of HVAC contractors known for cutting corners or resorting to inexperienced handymen. To prevent costly repairs down the line, it’s crucial to do it right the first time. Opt for a skilled HVAC installer who has the proper credentials and a strong reputation for quality service.

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Contact Taylor Energy for Your HVAC Needs

At Taylor Energy, we pride ourselves on delivering top-tier heating and cooling solutions throughout Northern Connecticut. Our team comprises highly qualified technicians, each skilled in providing exceptional HVAC maintenance, repair, installation, and replacement services. Our experts bring extensive knowledge and experience to every job, ensuring your HVAC system is serviced with utmost precision and care. 

Taylor Energy is committed to offering the region’s most affordable rates for heating and cooling services. Our tune-up services are designed to enhance your comfort, boost energy efficiency, and help reduce your home’s heating and cooling expenses. Should you require HVAC repair or are considering a system upgrade, we are here to recommend the most fitting options that align with your budget. We stand behind our work with a solid satisfaction guarantee. To book a service appointment and receive a free in-home estimate, don’t hesitate to contact Taylor Energy today.

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